Privacy Policy

Last updated: April 2026

1. Data Controller

The data controller responsible for data processing under the General Data Protection Regulation (GDPR) is:

creative-it Software Consulting e.U.
Am Gassl 25
3482 Gösing am Wagram, Austria
Email: geohook.support@creative-it.com

2. Principle: Privacy by Design

The GeoHook App was developed following the "Privacy by Design" principle. Your privacy is our top priority. The app processes your location data exclusively on your device. No location data is transmitted to servers or stored externally.

3. What Data is Processed?

3.1 Location Data

The app processes your location data to monitor geofences and trigger actions when entering or leaving defined areas. This data is:

• Processed exclusively on your iOS device
• Not transmitted to our servers or third parties
• Stored only on your device
• Automatically deleted when you uninstall the app

3.2 Webhook Data

When you configure webhooks, the app sends HTTP requests to the URLs you specify. The following data is transmitted:

• Payload data defined by you (e.g., geofence names, status)
• Timestamp of the event

Important: This data is transmitted directly from your device to the webhook recipient you specified. We have no access to this data and no control over how the recipient processes it.

3.3 App Usage Data

The app collects no usage statistics, analytics, or telemetry data. We do not track how you use the app.

3.4 AI Chatbot Data

The app includes an AI-powered help assistant that answers your questions about the app. When using this feature:

• Your inputs are not logged and not stored
• The data is not used for training AI models
• Processing takes place on servers hosted in the EU that are fully GDPR compliant
• The data exists only for the duration of processing your request
• No data is shared with model providers or other third parties

After processing is complete, your inputs are immediately discarded. No chat histories or usage data remain on our servers. The AI assistant is powered by Amazon Bedrock, which does not store or log prompts and completions, does not use your data to train models, and can be used in compliance with the GDPR.

3.5 Subscription & Purchase Data

GeoHook offers optional paid subscriptions (Tesla integration) via Apple’s App Store In-App Purchase system. Regarding purchase data:

• All payment processing is handled exclusively by Apple. We never receive, store, or process your payment information (credit card, Apple Pay details, etc.).
• We receive from Apple only the information necessary to verify and manage your subscription: product identifier, transaction ID, purchase date, and subscription status (active, expired, or cancelled).
• We do not receive your Apple ID, name, email address, or any other personal account information from Apple.
• Subscription status is stored locally on your device and verified via Apple’s StoreKit framework.

For details on how Apple handles your purchase data, please refer to Apple’s Privacy Policy.

3.6 Optional Debug Support Mode

GeoHook offers an optional debug support mode that allows the voluntary, time-limited transmission of anonymized diagnostic data for troubleshooting purposes. This mode is never activated automatically — it is only started at your explicit request.

Data collected:

• Anonymized diagnostic events (geofence triggers, API response times, background task execution)
• Email address for notifications about the support status

Data NOT collected:

• No precise GPS coordinates (location is rounded to approximately 111 m)
• No authentication tokens
• No webhook response bodies
• No passwords

Storage location: AWS EU (region eu-central-1, Frankfurt), encrypted with AES-256.

Retention: Automatically deleted when the session ends or the selected duration expires (1–7 days). Your email address is anonymized after the session ends.

Right to withdraw: You can deactivate the debug support mode at any time in the app. Upon deactivation, all debug logs are immediately deleted.

4. Legal Basis for Processing

The processing of your location data is based on your explicit consent (Art. 6(1)(a) GDPR), which you provide when first using the app through the iOS system prompt. The processing of subscription-related data is based on the necessity for the performance of a contract (Art. 6(1)(b) GDPR). The processing of debug support data is based on your explicit consent (Art. 6(1)(a) GDPR), which you provide by activating the debug mode in the app.

5. Storage Duration

All data is stored exclusively on your device and remains there until you:

• Manually delete the corresponding geofences or webhooks
• Uninstall the app

6. Data Sharing

No personal data is shared with us or third parties, except for the webhook recipients you configure yourself and the anonymized debug diagnostic data when the debug support mode is activated (see section 3.6).

Important Note: If you send webhooks to third-party services (e.g., Home Assistant, IFTTT, Zapier), these transmissions are subject to the privacy policies of the respective providers. Please review their privacy policies.

7. Your Rights

You have the following rights regarding your personal data:

• Right of Access (Art. 15 GDPR)
• Right to Rectification (Art. 16 GDPR)
• Right to Erasure (Art. 17 GDPR)
• Right to Restriction of Processing (Art. 18 GDPR)
• Right to Data Portability (Art. 20 GDPR)
• Right to Object (Art. 21 GDPR)
• Right to Withdraw Consent (Art. 7(3) GDPR)

Since all data is stored exclusively on your device, you can exercise these rights directly through your device:

• Delete individual geofences/webhooks in the app
• Uninstall the app to remove all data
• Revoke location permission in iOS Settings

8. Right to Withdraw Consent

You can withdraw your consent to location processing at any time by:

• Disabling location permission in iOS Settings under "Settings → Privacy → Location Services → GeoHook"
• Uninstalling the app

Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data. In Austria, this is:

Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna, Austria
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Website: www.dsb.gv.at

10. Location Permissions (iOS)

The app requires "Always" location permission to monitor geofences in the background. You can adjust this permission at any time in iOS Settings. The app only functions with the appropriate permission.

11. No Cookies or Tracking

The app does not use cookies, tracking technologies, or advertising IDs.

12. Data Security

Since all data is stored locally on your device, you benefit from Apple iOS security measures:

• Encryption in the iOS Secure Enclave
• Device lock with Face ID/Touch ID/Passcode
• Sandboxing of app data

13. Changes to This Privacy Policy

We reserve the right to modify this privacy policy to adapt it to changes in legal requirements or changes to the app. The current version is always available at https://geohook.creative-it.com/privacy-en.html.

14. Contact

For questions about data protection or to exercise your rights, please contact us at:

Email: geohook.support@creative-it.com